Cookie Policy
Last updated:
What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or other device) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
We use cookies on calyxio.ai in accordance with this Cookie Policy and applicable UK law, including the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
How We Use Cookies
We use cookies for the following purposes:
- Essential operation: To maintain your session, authenticate you, and keep the site secure.
- Analytics and performance: To understand how our website is being used so we can improve it.
- Functionality: To remember your preferences and personalise your experience.
- Marketing: To show you relevant advertising on third-party platforms (only with your consent).
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function correctly. They enable core features like security, user authentication, and session management. These cookies cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| calyxio_cookie_consent | Stores your cookie consent preferences | 12 months |
Analytics Cookies
These cookies help us understand how visitors interact with our website, which pages are most popular, and how users navigate. This data is used to improve the website. All data collected is aggregated and anonymised where possible.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_* | Google Analytics — stores session state | 2 years |
| _gid | Google Analytics — distinguishes users (short term) | 24 hours |
| _gat | Google Analytics — throttles request rate | 1 minute |
Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| ui_preferences | Remembers your UI preferences (e.g. sidebar state) | 6 months |
| intercom-* | Live chat functionality and support (Intercom) | Session / Persistent |
Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements. They are set by third-party advertising partners.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel — tracks conversions from Facebook ads | 3 months |
| _gcl_au | Google Ads — conversion tracking | 3 months |
| li_sugr | LinkedIn Insight — ad performance tracking | 3 months |
Third-Party Cookies
Some cookies on our site are set by third-party services that appear on our pages. We do not control these cookies. Third parties include:
- Google Analytics — website analytics. Google Privacy Policy
- Google Ads — conversion tracking and remarketing. Google Privacy Policy
- LinkedIn Insight Tag — professional audience analytics and ad performance. LinkedIn Privacy Policy
- Facebook Pixel — ad conversion tracking. Meta Privacy Policy
- Intercom — customer support and live chat. Intercom Privacy Policy
Cookie Consent
When you first visit calyxio.ai, you will see our cookie consent banner. You can choose to:
- Accept All: We will set all categories of cookies described in this policy.
- Manage Preferences: You can choose which non-essential cookie categories to allow.
- Decline: Only strictly necessary cookies will be set.
Your preference is saved in a cookie called calyxio_cookie_consent and will be respected for 12 months, after which we will ask for your preferences again.
You can change your consent preferences at any time by clicking “Manage Cookie Preferences” in the footer.
Managing Cookies in Your Browser
In addition to our consent mechanism, you can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific websites
- Block all cookies from all websites
- Delete all cookies when you close your browser
Please note that disabling cookies may affect the functionality of this and many other websites you visit.
For guidance on managing cookies in your browser, visit:
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this policy regularly. The “Last updated” date at the top indicates when it was last revised.
Contact Us
If you have any questions about our use of cookies, please contact us:
Calyxio.ai Ltd
167–169 Great Portland Street, London, W1W 5PF, UK
Email: hello@calyxio.ai