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Cookie Policy

Last updated:

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or other device) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

We use cookies on calyxio.ai in accordance with this Cookie Policy and applicable UK law, including the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

How We Use Cookies

We use cookies for the following purposes:

  • Essential operation: To maintain your session, authenticate you, and keep the site secure.
  • Analytics and performance: To understand how our website is being used so we can improve it.
  • Functionality: To remember your preferences and personalise your experience.
  • Marketing: To show you relevant advertising on third-party platforms (only with your consent).

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable core features like security, user authentication, and session management. These cookies cannot be disabled.

Cookie NamePurposeDuration
session_idMaintains your login sessionSession
csrf_tokenProtects against cross-site request forgery attacksSession
calyxio_cookie_consentStores your cookie consent preferences12 months

Analytics Cookies

These cookies help us understand how visitors interact with our website, which pages are most popular, and how users navigate. This data is used to improve the website. All data collected is aggregated and anonymised where possible.

Cookie NamePurposeDuration
_gaGoogle Analytics — distinguishes unique users2 years
_ga_*Google Analytics — stores session state2 years
_gidGoogle Analytics — distinguishes users (short term)24 hours
_gatGoogle Analytics — throttles request rate1 minute

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie NamePurposeDuration
ui_preferencesRemembers your UI preferences (e.g. sidebar state)6 months
intercom-*Live chat functionality and support (Intercom)Session / Persistent

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. They are set by third-party advertising partners.

Cookie NamePurposeDuration
_fbpFacebook Pixel — tracks conversions from Facebook ads3 months
_gcl_auGoogle Ads — conversion tracking3 months
li_sugrLinkedIn Insight — ad performance tracking3 months

Third-Party Cookies

Some cookies on our site are set by third-party services that appear on our pages. We do not control these cookies. Third parties include:

When you first visit calyxio.ai, you will see our cookie consent banner. You can choose to:

  • Accept All: We will set all categories of cookies described in this policy.
  • Manage Preferences: You can choose which non-essential cookie categories to allow.
  • Decline: Only strictly necessary cookies will be set.

Your preference is saved in a cookie called calyxio_cookie_consent and will be respected for 12 months, after which we will ask for your preferences again.

You can change your consent preferences at any time by clicking “Manage Cookie Preferences” in the footer.

Managing Cookies in Your Browser

In addition to our consent mechanism, you can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific websites
  • Block all cookies from all websites
  • Delete all cookies when you close your browser

Please note that disabling cookies may affect the functionality of this and many other websites you visit.

For guidance on managing cookies in your browser, visit:

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this policy regularly. The “Last updated” date at the top indicates when it was last revised.

Contact Us

If you have any questions about our use of cookies, please contact us:

Calyxio.ai Ltd

167–169 Great Portland Street, London, W1W 5PF, UK

Email: hello@calyxio.ai